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Eastbay Reviews

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Overall Rating

5.0
4 Reviews
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About Eastbay

Eastbay.com is known for its extensive range of products and services. The company has been serving up the game's best shoes, gear, and more since 1980. It offers a wide variety of items including casual shoes, fan shop items, basketball gear, running equipment, baseball gear, football gear, soccer gear, and exercise equipment. Eastbay has transitioned its many years of great service across catalogs and eCommerce business to Champs Sports. Now, Champs Sports is the home for go-to styles on and off the field of play. Eastbay also offers a collection of apparel in collaboration with Champs Sports and Uninterrupted, celebrating the strength and resilience of today's young athletes. The company provides gear for men's lifestyle and performance, women's lifestyle and performance, and kids' casual and lifestyle. It also offers a variety of shipping options for delivery. However, it seems that Eastbay's team sales business was acquired by BSN SPORTS, one of the largest direct marketers and distributors of sporting goods, footwear, apparel, and branding to the school and league markets..

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Eastbay Customer Reviews (4)

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Aloin Paquet
Aloin Paquet
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Feb 10, 2023
Stephan Freeh
Stephan Freeh
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Feb 9, 2023
Carla Gallo
Carla Gallo
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Feb 7, 2023
Alita Collin
Alita Collin
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Feb 7, 2023

Eastbay Customer’s Q&A

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Eastbay Features and Benefits

Eastbay.com offers several key features and benefits to its users:

  • Clear and responsive user interface: The website is designed to be user-friendly, making it easy for customers to navigate and find what they're looking for.
  • Saves wishlist: Users can save items they are interested in to their wishlist for future reference.
  • Good deals and latest shoe releases: Eastbay regularly offers good deals and releases the latest shoes, keeping their inventory fresh and up-to-date.
  • Deep inventory with more styles and colors: Eastbay boasts a deep inventory, offering a wide range of styles and colors for customers to choose from.
  • Unique features such as Eastbay Lens and social category: These features enhance the shopping experience by providing additional information and social engagement.
  • Request a catalog: Users can request a physical catalog from within the app, providing another way to browse their offerings.

These features and benefits make Eastbay a popular choice for customers looking for sports apparel and equipment. However, always check the official website for the most accurate and up-to-date information.

About eastbay.com Prices and Cost?

Eastbay, a nostalgic sports retailer, announced its closure at the end of 2022. The company was known for its athletic footwear and apparel. Before its closure, Eastbay had a sale with inventory up to 50% off. For instance, the Eastbay Spirit Fleece men's hoodie was reduced to $24.99 from $50. Now, customers are encouraged to shop at Champs Sports for their athletic shoes, clothing, and more. Free shipping is offered for FLX members. Please note that this information might have changed as it was last updated in 2022.

About eastbay.com Payment Method?

Eastbay.com accepts several payment methods. PayPal is one of the primary payment options when making a purchase on Eastbay.com. Customers can use PayPal both on Eastbay.com and when using the Eastbay app. Other popular payment methods on Eastbay.com include Google Pay, Apple Pay, Visa, Mastercard, American Express, and Discover. The Eastbay app also permits PayPal for payment.

Eastbay FAQs

FAQ

What is the difference between Eastbay and Champs Sports?

Eastbay and Champs Sports are both part of the Foot Locker, Inc. family of brands. Eastbay is recognized as the authority on sports performance, offering a wide range of sports gear and equipment. On the other hand, Champs Sports is known as the go-to destination for an athlete's off-court/field sports-inspired lifestyle, providing a variety of sports-inspired apparel and accessories. Recently, Eastbay transitioned its eCommerce business to Champs Sports, making Champs Sports the home for go-to styles on and off the field of play. The two brands have also come together for strategic joint offerings and new retail experiences, further inspiring and empowering high school athletes in their journey on and off the court and field.

FAQ

How can I track my order on Eastbay.com?

To track an order on Eastbay.com, one needs to enter the Eastbay tracking number. This number can be found in the order confirmation email or by logging in to the Eastbay website and going to "My Account". This allows one to keep up to date on the current status of the package, any unexpected delays, and delivery information from the courier. If the tracking service is not working or the tracking number is not found or no results are displayed, alternative services are available. For further assistance, the Eastbay customer service can be contacted at 1-800-826-2205.

FAQ

Why did Eastbay close down?

Eastbay, a nostalgic sports retailer known for its iconic catalog and being a go-to place for sneakerheads, announced its closure at the end of December 2022. The company was founded in 1980 by Art Juedes and Rick Gering, high school coaches who started out selling shoes directly to athletes. Over the years, Eastbay expanded into athletic footwear, apparel, and sports equipment. Its direct-mail catalog became a must-have for sneaker enthusiasts in the '90s. However, the company decided to say goodbye and encouraged its customers to shop at champssports.com for their athletic shoes, clothing, and more. The closure of Eastbay came after Foot Locker Inc., the parent company of Eastbay, sold its team sales business to sports apparel distributor BSN Sports, a division of Varsity Brands, and consolidated Eastbay's e-commerce site into the Champs Sports website..

FAQ

About eastbay.com Popular Products and Services?

Eastbay, a popular sports retailer, was known for its wide range of athletic footwear, apparel, and sports equipment. The company was founded in 1980 and was acquired by Foot Locker in 1997. Over the years, Eastbay expanded its product offerings and became a staple for sneakerheads and athletes alike. However, as of the end of December 2022, Eastbay announced its closure. The Eastbay website was fully consolidated into the Champs Sports banner, completing a merger that began in 2019. Customers are now encouraged to shop at Champs Sports for their athletic needs. Despite the closure, some Eastbay-branded products are still available for purchase on the Champs Sports website..

FAQ

What are some popular brands that Eastbay carried?

Eastbay carries a wide variety of popular brands. Some of these include Adidas, Asics, Champion, Columbia, Converse, Easton, Hoka One One, Jordan, New Balance, Nike, Puma, Rawlings, The North Face, Timberland, UGG, Under Armor, Vans, and many more. Eastbay is known for its extensive selection of athletic footwear, apparel, and sports equipment.

FAQ

When did the merger between Champs Sports and Eastbay begin?

The merger between Champs Sports and Eastbay was officially announced on November 15, 2021. This merger brought together a sports performance (Eastbay) and lifestyle (Champs) brand under one roof. The combined brand, dubbed Champs Sports x Eastbay, aims to position itself in the youth sports market with retail experiences and joint offerings. The combination won't change the branding or assortment of Champs stores. While Champs has more than 500 stores in the U.S., Eastbay has been a direct-to-consumer brand for most of its life. Both brands are decades-old and have been through numerous evolutions already. Champs and Eastbay have also been challenged in the pandemic era, with last year's severe decline in youth sports participation. Both brands, in part, turned to video to engage customers and stay relevant. That continues with the Uninterrupted partnership. Along with the apparel line, the two companies are teaming up on a video series called “More Than An Athlete Hotline: Varsity Edition”. As for the apparel line, it’s set to begin Dec. 1 with the first of three drops focused basketball, including hoodies, T-shirts, joggers, accessories and compression pieces. The collection launches on both on Eastbay.com and ChampsSports.com, and at select Champs Sports stores. The next collections focus on baseball and football, with drops slated for 2022.

FAQ

Are there any other sports retailers similar to Eastbay?

Sure, here are some sports retailers that are similar to Eastbay:

  • Champs Sports: A retailer offering a wide selection of sports gear and clothing.
  • Foot Locker: Known for its extensive range of athletic shoes and apparel.
  • Finish Line: A go-to destination for athletic shoes and gear.
  • Fogdog: An online marketplace for sporting goods and more.
  • Road Runner Sports: Offers a 90-day test run on shoes and rewards for VIP members.
  • Dick's Sporting Goods: A comprehensive sports store with a wide selection of gear, equipment, apparel, and footwear.
  • Final-Score: The official Foot Locker Europe webstore with a variety of brands.
  • Adidas: A globally recognized brand offering sports shoes, clothing, and accessories.
  • Vans: An American-based manufacturer of skateboard-related apparel and shoes.
  • Clarks USA: Known for their comfortable and stylish footwear.
  • Keen Footwear: Offers a wide range of outdoor shoes.
  • Gilt: An E-commerce store delivering the best fashion in town.

These retailers offer a variety of sports gear and clothing, similar to Eastbay. They are great alternatives if you're looking for more options..

FAQ

What is the return policy of Eastbay.com?

The return policy of Eastbay.com allows customers to return items within 90 days of the original purchase date. Items need to be brand new and unused, with all original tags and packing. All unworn items, that are in new condition and have all the original tags and papers attached, can be returned. If the product does not satisfy the expectation, it can be returned within 90 days from the original shipment date. If the products are returned after 90 days, a merchandise credit will be provided instead of a refund. The return of its sports merchandise can only be done by mail.

FAQ

How do I track my order on Eastbay.com?

To track an order on Eastbay.com, the Eastbay tracking number is required. This number can be found in the order confirmation email or by logging in to the Eastbay website and going to "My Account". Enter the Eastbay tracking number to track and trace the order. This will provide the current status of the package, any unexpected delays, and delivery information from the courier. If the tracking service is not working or the tracking number is not found, alternative services are available. For further assistance, the Eastbay customer service can be contacted at 1-800-826-2205.

FAQ

Does Eastbay offer free shipping?

Yes, Eastbay does offer free shipping. Free shipping is available on orders of $49 or more. Additionally, free shipping is also offered on orders of $50 or more. Furthermore, free shipping is provided sitewide for FLX Members. Please note that these offers may be subject to change and it's recommended to check the Eastbay website for the most current information.

FAQ

eastbay.com Return Policy?

Eastbay.com has a return policy that allows the return of all unworn items, that are in new condition and have all the original tags and papers attached. Products can be returned within 90 days from the original shipment date. However, bulk orders and orders shipped from the manufacturer cannot be requested for an exchange. If overnight or express shipping is requested for an exchange, then the shipping cost has to be borne by the customer.

In terms of the shipping policy, for domestic deliveries and shipping, the package is expected to arrive in 5 to 6 business days. If it doesn’t arrive by then, Eastbay’s shipping policy guarantees that any additional fees related to shipping will be reimbursed. Fees related to shipping differ depending on where you live, especially if you’re from outside the country..

FAQ

How do I contact Eastbay customer service?

Eastbay customer service can be reached at 1-800-826-2205. For questions about your order, email at customerservice@ebmud.com. Customer service is available from 8:00AM-4:30PM, Monday through Friday.

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